Recruitment
Travel Insurance Agent – Remote Location
AARDY is one of the leading InsureTech Companies in the USA. Our entire world is about helping our customers choose great travel insurance for their next trip.
We are amazing at this. Indeed, we have the highest TrustPilot score of any Travel Insurance company in the United States.
As we add to our team it is essential that we maintain our incredibly high customer service skills.
In addition, we are certified as a Great Place To Work.
Primary Responsibilities
- Whilst many of our customers self-serve online, there will always be some who like to Chat, Call or Email.
- As a Travel Insurance Agent, your primary responsibility will be to take calls, chats, and emails. We do not cold call, we do not solicit. Ours is a world of inbound requests from customers.
- We do not upsell; we do not stretch a customer’s wallet.
- We measure success through conversion, 5-Star Reviews, and other customer focused metrics.
- Your responsibility is to serve the customer.
- Our job is simple – we find the lowest priced policy that serves their needs.
- You will need to be or become a Travel Insurance expert.
- You will need to have a deep understanding of the coverage benefits in every plan we offer.
- You will need to be a master communicator – ours is a complex insurance product, so it is essential that we are able to talk about it in a language that our customers can understand.
Secondary Responsibilities
- When not engaged with customers you could be writing – creating useful articles that will be loaded onto our site. Or you may be creating and updating our internal database. There are several opportunities for you to continue helping our clients indirectly.
- You will be directed, of course, so if you are comfortable as a researcher and a writer, there are always writing assignments to tackle.
Remote Location
- We are a modern company. Our staff are based worldwide.
- We have a core team in Florida, but your location is your choice.
- You will need to be based in the United States for this role.
- We all work from a home office location.
Technical Requirements
- You must be General Lines P&C qualified in your home state.
- Ideally, you will also hold A,H & L, although this is not a pre-requisite.
- A Travel Insurance background is an advantage but is not a pre-requisite.
- Salesforce experience is helpful, but not required.
- Ability to type 50 WPM.
- You must be adept at utilizing Email, Microsoft Office, and Chat systems.
- You must have a strong command of the English language, with the ability to deploy your language skills in the medium that best serves our customers.
Behavioral Requirements
- Because you will be working in a remote environment, you must be self-motivated and be able to multi-task.
- Warmth, Empathy, Humor.
- These all matter to a customer, and they matter to us.
- If you have a genuine desire to serve others, and can show these characteristics to those you serve, you will fit in beautifully.
Benefits
Ours is a very straightforward compensation plan.
- Travel Insurance Consultants are paid $24.04 hourly paid bi-weekly.
- 15 days PTO
- 6 Paid Holidays
- ICHRA (Individual Coverage Health Reimbursement Arrangement)
- 401k with up to 6% company match
- Monthly incentives
- Bonusly
Working Schedule
- We are open from 9am-9pm EST 7 days a week.
- Your schedule will include one weekend shift and 4 weekdays.
- Hours will depend on the business need at the time of hire.
Job Type: Full-time
Salary: $24.04 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Contract type:
- Permanent
Work setting:
- Remote
Experience:
- Insurance sales: 3 years (Required)
- remote work: 1 year (Preferred)
License/Certification:
- Insurance Producer License with Property & Casualty LOA (Required)
Travel Insurance Agent – Remote Location
AARDY is one of the leading InsureTech Companies in the USA. Our entire world is about helping our customers choose great travel insurance for their next trip.
We are amazing at this. Indeed, we have the highest TrustPilot score of any Travel Insurance company in the United States.
As we add to our team it is essential that we maintain our incredibly high customer service skills.
In addition, we are certified as a Great Place To Work.
Primary Responsibilities
- Whilst many of our customers self-serve online, there will always be some who like to Chat, Call or Email.
- As a Travel Insurance Agent, your primary responsibility will be to take calls, chats, and emails. We do not cold call, we do not solicit. Ours is a world of inbound requests from customers.
- We do not upsell; we do not stretch a customer’s wallet.
- We measure success through conversion, 5-Star Reviews, and other customer focused metrics.
- Your responsibility is to serve the customer.
- Our job is simple – we find the lowest priced policy that serves their needs.
- You will need to be or become a Travel Insurance expert.
- You will need to have a deep understanding of the coverage benefits in every plan we offer.
- You will need to be a master communicator – ours is a complex insurance product, so it is essential that we are able to talk about it in a language that our customers can understand.
Secondary Responsibilities
- When not engaged with customers you could be writing – creating useful articles that will be loaded onto our site. Or you may be creating and updating our internal database. There are several opportunities for you to continue helping our clients indirectly.
- You will be directed, of course, so if you are comfortable as a researcher and a writer, there are always writing assignments to tackle.
Remote Location
- We are a modern company. Our staff are based worldwide.
- We have a core team in Florida, but your location is your choice.
- You will need to be based in the United States for this role.
- We all work from a home office location.
Technical Requirements
- You must be General Lines P&C qualified in your home state.
- Ideally, you will also hold A,H & L, although this is not a pre-requisite.
- A Travel Insurance background is an advantage but is not a pre-requisite.
- Salesforce experience is helpful, but not required.
- Ability to type 50 WPM.
- You must be adept at utilizing Email, Microsoft Office, and Chat systems.
- You must have a strong command of the English language, with the ability to deploy your language skills in the medium that best serves our customers.
Behavioral Requirements
- Because you will be working in a remote environment, you must be self-motivated and be able to multi-task.
- Warmth, Empathy, Humor.
- These all matter to a customer, and they matter to us.
- If you have a genuine desire to serve others, and can show these characteristics to those you serve, you will fit in beautifully.
Benefits
Ours is a very straightforward compensation plan.
- Travel Insurance Consultants are paid $24.04 hourly paid bi-weekly.
- 15 days PTO
- 6 Paid Holidays
- ICHRA (Individual Coverage Health Reimbursement Arrangement)
- 401k with up to 6% company match
- Monthly incentives
- Bonusly
Working Schedule
- We are open from 9am-9pm EST 7 days a week.
- Your schedule will include one weekend shift and 4 weekdays.
- Hours will depend on the business need at the time of hire.
Job Type: Full-time
Salary: $24.04 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Contract type:
- Permanent
Work setting:
- Remote
Experience:
- Insurance sales: 3 years (Required)
- remote work: 1 year (Preferred)
License/Certification:
- Insurance Producer License with Property & Casualty LOA (Required)
