Marketing Specialist

Salary: $55k – $60k per year DOE

Full-time, Exempt Position

Hybrid Role - Miami, FL. USA

AardvarkInsure.com Corporation aka Aardy.com, is one of the leading Insure Tech Companies in the USA. Our entire world is about helping our customers choose great travel insurance for their next trip. We excel at this. Indeed, we have the highest TrustPilot score of any Travel Insurance company in the United States. Aardy currently has approximately 32 U.S. employees, as well as a U.K. subsidiary with 5 employees and a growth trajectory of 2-2.5x per year.

As an Email Marketing Specialist at Aardy, reporting directly to the Senior Marketing Manager, you will play a pivotal role in our email marketing efforts, with a specific focus on leveraging Salesforce Marketing Cloud. Your extensive experience in email marketing, expertise in Salesforce Marketing Cloud, and knack for crafting engaging email campaigns will be instrumental in achieving our marketing objectives.

This position will work a hybrid schedule, with a minimum of three days per week in our office in Miami, FL. Our office is currently located in the Brickell area of Miami, Florida. Therefore, it is important you reside within a reasonable commute to our office. This position will report to the Senior Marketing Manager.
 

Key Responsibilities

Email Marketing Strategy and Execution:

• Develop and implement comprehensive email marketing strategies using SF Marketing Cloud to drive customer engagement, retention, and conversion.
• Craft visually appealing and compelling email campaigns that align with Aardy's goals and brand identity.
• Leverage SF Marketing Cloud features to automate and optimize email workflows, personalization, and segmentation for targeted communications.

Performance Analysis and Optimization: 

• Monitor the performance of email campaigns, tracking key metrics and analyzing data to provide actionable insights for continuous improvement.
  • Adeptly adjust email content, subject lines, and delivery timing based on analytics to enhance campaign effectiveness.
  • Stay current with email marketing best practices, industry trends, and competitor activities to maintain a strategic advantage.

Collaboration and Teamwork:

• Collaborate closely with cross-functional teams, to ensure seamless execution of email campaigns.
• Proactively coordinate with the Operations team to anticipate potential challenges and ensure the scalability of email campaigns.

Client Engagement and Growth:

• Identify opportunities to expand our email marketing services to clients by proposing innovative strategies and services.
  • Prioritize client satisfaction and retention through exceptional service, demonstrating the value of our email marketing efforts.

Qualifications/Requirements (Non-Negotiable)

• Bachelor’s degree in marketing or business. Relative experience accepted in-lieu of a degree and preferred.
• Proven expertise in email marketing, with a strong focus on using SF Marketing Cloud.
• Demonstrated proficiency in executing successful email marketing campaigns.
• Exceptional data analysis and reporting skills, with the ability to derive actionable insights.
• Excellent interpersonal and communication abilities to work effectively with both internal teams and potentially external clients.
• Outstanding organizational and time-management skills to handle multiple projects and deadlines effectively.
• Advanced computer skills to include MS Office and standard marketing tools.
• Ability to manipulate large amounts of data.
• Excellent attention to detail and accuracy.
• Ability to work a hybrid work model – minimum of three days in office.
• Live within a reasonable commute of our office in the Brickell area in Miami, Fl. 

Bonus if you have the interest in the following:

• Paid media.
• Brand partnerships.

What we can offer you as a full-time employee

• Competitive Annual Salary: $55-$60k per year based on experience.
• 15 days of Paid Time Off (PTO) per calendar year.
• Six (6) paid holidays. 
• Paid bereavement leave.
• Individual Coverage Health Reimbursement Arrangement (ICHRA) - Up to $500 per month reimbursement for a qualified plan. Increasing to $550 for employee only/$750 for employee+dependents in 2024.
• Choice of Equipment: Mac or PC + monitor, standard peripherals, etc.
• Home Office Furniture
• Flexible Hybrid Work Schedule.
• Retirement Plan: 401k safe harbor plan with up to a 6% company match. 
• Peer Rewards: Bonusly platform.
• Internet Stipend: $75 per month.
• Paid Parking                                                                                                                                                

How to Apply:

1.     Please apply via the appropriate link/directions.

2.     Please put “MS Hybrid” in the subject line if system allows or where requested.

3.     Include a brief cover letter/e-mail.

4.     Please clearly state your desired salary range.

5.     Please no unsolicited emails or phone calls from candidates.

6.     Submissions not following these instructions will be automatically deleted.

*This is a full-time, exempt, salaried position. It reports to the Senior Marketing Manager.
*Immediate opening! Looking to fill this position as soon as possible, but the right fit is priority.
*Must be able to legally work in the U.S.A. Sponsorship is not available.
*Must currently reside in the greater Miami, Florida area. Relocation assistance is not offered, and you will be required to work on-site in our Miami, Florida office on a weekly basis. Hybrid schedule will be worked out with your manager upon hire but is subject to change based on business needs.
*No recruiters, agencies, independent contractors. This is a direct-hire W-2 position. All unwanted solicitation will be automatically deleted.

Aardvarkinsure.com Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Aardvarkinsure.com Corporation is an E-Verify employer.

Travel Insurance Agent – Remote Based

AARDY is one of the leading InsureTech Companies in the USA. Our entire world is about helping our customers choose great travel insurance for their next trip.

We are amazing at this. Indeed, we have the highest TrustPilot score of any Travel Insurance company in the United States.

As we add to our team it is essential that we maintain our incredibly high customer service skills.

In addition, we are certified as a Great Place To Work.

Primary Responsibilities

• Whilst many of our customers self-serve online, there will always be some who like to Chat, Call or Email.
• As a Travel Insurance Agent,  your primary responsibility will be to take calls, chats, and emails. We do not cold call, we do not solicit. Ours is a world of inbound requests from customers.
• We do not upsell; we do not stretch a customer’s wallet.
• We measure success through conversion, 5-Star Reviews, and other customer focused metrics.
• Your responsibility is to serve the customer.
• Our job is simple – we find the lowest priced policy that serves their needs.
• You will need to be or become a Travel Insurance expert.
• You will need to have a deep understanding of the coverage benefits in every plan we offer.
• You will need to be a master communicator – ours is a complex insurance product, so it is essential that we are able to talk about it in a language that our customers can understand.

Secondary Responsibilities

• When not engaged with customers you could be writing – creating useful articles that will be loaded onto our site. Or you may be creating and updating our internal database. There are several opportunities for you to continue helping our clients indirectly.
• You will be directed, of course, so if you are comfortable as a researcher and a writer, there are always writing assignments to tackle.

Technical Requirements

• You must be General Lines P&C qualified in your home state.
• Ideally, you will also hold A,H & L, although this is not a pre-requisite.
• A Travel Insurance background is an advantage but is not a pre-requisite.
• Salesforce experience is helpful, but not required.
• Ability to type 50 WPM.
• You must be adept at utilizing Email, Microsoft Office, and Chat systems.
• You must have a strong command of the English language, with the ability to deploy your language skills in the medium that best serves our customers.

Behavioral Requirements

• Because you will be working in a remote environment, you must be self-motivated and be able to multi-task.
• Warmth, Empathy, Humor.
• These all matter to a customer, and they matter to us.
• If you have a genuine desire to serve others, and can show these characteristics to those you serve, you will fit in beautifully.

Benefits
Ours is a very straightforward compensation plan.

• 100% Remote.
• Travel Insurance Agents are paid $25.24 hour per hour. We are paid bi-weekly.
• 15 days PTO.
• 6 Paid Holidays.
• ICHRA (Individual Coverage Health Reimbursement Arrangement) - Up to $500 per month reimbursement. 
• 401k with up to 6% company match.
• Monthly incentives.
• Bonusly Peer Rewards System.
• Internet Stipend - $75 per month.
• Home Office Furniture Options.
• Laptop, external monitor, headset, standard peripherals provided. 

Working Schedule

• We are open from 9am-9pm EST Monday-Friday 9am-7pm EST Saturday and 10am-8pm Sunday. Business hours subject to change based on business needs.
• Your schedule will include one weekend shift and 4 weekdays.
• Hours will depend on the business need at the time of hire and is subject to change in the future. 

Job Type: Full-time, non-exempt. 

Hourly Rate: $25.24 per hour

Experience:

• Insurance sales: 3 years (Required)
• remote work: 1 year (Preferred)

License/Certification:

• Insurance Producer License with Property & Casualty LOA (Required)

Aardvarkinsure.com Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Aardvarkinsure.com Corporation is an E-Verify employer.